Introduction

Welcome to Carbocraft. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@carbocraft.co.za.

Information We Collect

We collect personal information that you provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise contact us.

The personal information we collect may include the following:

• Personal Information: Name, email address, phone number, and other similar contact data.
• Payment Data: Payment card information, financial account information, and other payment information.
• Login Data: Usernames, passwords, password hints, and similar security information used for authentication and account access.

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To provide and maintain our Service.
• To manage your account, including billing and payment activities.
• To respond to your inquiries and offer customer support.
• To send administrative information to you.
• To fulfill and manage your orders.
• To post testimonials with your consent.
• To request feedback and to contact you about your use of our services.
• To send you marketing and promotional communications.

Sharing Your Information

We only share and disclose your information in the following situations:

• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities.
• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

Your Privacy Rights

Depending on where you are located, you may have the following rights with respect to your personal information:

• The right to request access to your personal information.
• The right to request correction of your personal information.
• The right to request deletion of your personal information.
• The right to object to the processing of your personal information.
• The right to request restriction of processing your personal information.
• The right to request transfer of your personal information.
• The right to withdraw consent.

Contact Us

If you have questions or comments about this policy, you may contact us at:

Block D, 37 Homestead Road, Homestead Business Park, Rivonia
011 234 0675
info@carbocraft.co.za